Thursday, February 28, 2008

Re: The Medical Mart

It seems everyone has an opinion on the Medical Mart project (and with good reason, if only because of that whole taxation without representation thing), and I thought I would throw in my two cents. I hope to bring a unique perspective on this issue since I was part of the team that was working on the Medical Mart during the Campbell Administration.  As a quick aside, if Mayor Campbell were still in office this region would already have a completed deal with the Merchandise Mart group. And once you read my notes on this subject, I believe you will understand why.

And there needs to be proper context to the Jackson Administration’s economic development projects – Avenue District, East Flats Project, Euclid Corridor, VA Hospital, University Hospital Expansion, Cleveland Clinic Expansion, Design District, and the Medical Mart – were all developed, planned, financed and prepared under the Campbell Administration. Okay, okay the original idea for a Medical Mart was first proposed by Forest City in the mid-1980s when it sought to turn the former U.S. Post Office at Tower City into a medical merchandise mart. But, Mayor Campbell really propelled the Medical Mart to an exciting possibility.

It was the summer prior to the election in 2005 and I received a call from the Mayor’s office to meet her at the Cleveland Clinic for a meeting with Toby Cosgrove – CEO of the Cleveland Clinic. I was given little information except to meet the Mayor at Toby’s office. Fair enough. Another typical day at City Hall. As per usual, I got lost in the vast “medical land” that is the Clinic. I just happened to bump into the Mayor in this long hallway near nowhere and we both lucked our way into finding Cosgrove’s office.

Again, I was still in the dark as to the purpose of the meeting. Anyway, we were joined in the meeting by Chris Ronayne – Chief of Staff, City of Cleveland; Greg Huth – Director of Economic Development, City of Cleveland. From the Clinic side we were joined by Cosgrove and the CFO of the Clinic (I hate to say this but his name escapes my memory). Cosgrove took over the meeting and detailed the Clinic’s expansion plan (which were amazing – what the public is seeing in terms of development and real estate purchases are nothing relative to the massive plans the Clinic has for its University Circle campus), and then offered the possibility of a Medical Mart.

It seems, Cosgrove had been in touch with the Merchandise Mart management team and was planning to do a Medical Mart concept near the Clinic campus – but did not rule out the possibility of the Mart’s development in Downtown. He then mentioned that he had invited Chris Kennedy (Bobby Kennedy’s son) to join everyone at the meeting. Chris was the CEO of the Merchandise Mart (legal name Merchandise Mart Properties Inc. and is a wholly owned subsidiary of Vornado Realty Trust), and was selected by Cosgrove to study the concept of the Medical Mart and to review the Medical Mart as an investment opportunity for Merchandise Mart. (I know. A lot of “Marts.”)

This first meeting was simply informative – Cosgrove talked about how this could leverage the Clinic’s already sterling reputation. The ability to review a product (i.e. a CAT scan, for example) at a vendor’s show room and then to go see it being used at the Clinic, Cosgrove reasoned, would be a tremendous value add for hospital administrators. It would also provide the Clinic with a pipeline of cutting edge technologies that could probably be used for free and perhaps the Clinic might get a revenue share of any products sold. Kennedy talked about the Merchandise Mart’s expertise in creating this type of product-based showroom space and the ability to bring a number of trade shows into the venue. Everyone agreed at this first meeting that Merchandise Mart would complete a study for the Medical Mart in Cleveland. This study would include perceived space requirements (how big was the Medical Mart going to be), financial metrics (how to finance this behemoth), an estimated range of shows and attendees and a short list of buildings or land that would be considered for the Medical Mart. We took a brief tour of the Clinic with Cosgrove and Kennedy and then went back to City Hall.

The second meeting took place almost two months later at City Hall in what I can best describe as a hastily arranged lunch meeting (there was not enough salads for everyone – I was left without a meal) to talk through Merchandise Mart’s initial study. This is where things got interesting. But to set the stage the following members were a part of that meeting: Mayor Campbell, Toby Cosgrove – Cleveland Clinic, Christopher Kennedy and Mark Falanga of the Merchandise Mart; Chris Ronayne, Greg Huth and myself, City of Cleveland; and Timothy Hagan, County Commissioner – Cuyahoga County. After the obligatory small talk Christopher Kennedy passed out a bulky report detailing the vague structure of a Medical Mart on how it might operate.
Some interesting notes from this meeting include:

·         Merchandise Mart was considering a facility that would start at 300,000 square feet (I believe this was the correct figure) but that was expandable to 1.2 million square feet. Essentially a flexible, green building. A very provocative concept.
·         Christopher Kennedy made a comment that Merchandise Mart was willing to invest “up to a $1.0 billion” into this project. However, there was a need to subsidize this $1.0 billion with a hotel room tax and a rental car tax. This, of course, is very logical because it sets part of the financing on the attendees of the various medical trade shows. Meaning the users of the facility (outside of rent and various other fees) subsidize the facility and not necessarily the local residents.
·         Significant detail on the 571 medical trade shows in the U.S. but no “target list” or strategy on how to capture these trade shows – outside of the “moral suasion” of the Cleveland Clinic was offered.

But notice the proposed financing options – hotel room tax and rental car tax. These taxes, I believe, were smarter levies to use when financing the Medical Mart. These financing options lessen the tax burden on the local populace. The “billion dollar” comment was verified for me by attendees at the meeting. The quote did not go unnoticed.

After the meeting, Chris Ronayne led a tour of the current convention center for the Merchandise Mart and Cleveland Clinic representatives. I went for the walk. It was a gorgeous summer day. Anyway, I am always amazed at the size of our convention center and shocked at how poorly it was designed. What could have been – and I say this because the time to build a new convention center was 20 years ago. This train has left the station and if we decided to build one the convention center would stand as one of the worst investments ever for the region – but with a nice new shining white elephant for us to look at for the rest of our lives. The Medical Mart on the other hand is full of amazing potential for the City and for the region. One could reason a very provocative cluster effect of business development, supplier/vendor office requirements and logistics could propagate from an investment in the Medical Mart.

The Mart concept did not receive much attention – at least from the Department of Economic Development – from that second meeting to the election of 2005. However, the Department did review the land options available for the Medical Mart. An obvious site was the land behind Tower City (originally planned as the second phase of retail), the Higbee Building (awful selection), various sites in the University Circle/Cleveland Clinic area and, of course, Mall B (current Convention Center site). At one time I even suggested building the Medical Mart on the oxbow at Scranton Peninsula (which is predominantly owned by Forest City) along with a new R&D center, with housing, connected in some fashion to the new Medical Mart. This was a very interesting opportunity – to redo the entire Peninsula – commercial space, high-wage office space and living options right on the river. I think that’s cool stuff.

Another concept I proposed during the waning days of the Campbell Administration was to give Merchandise Mart our current Convention Center as well as the land on the opposite side of Mall B (currently the County Administration Building and an Office Tower/Garage on St. Clair). The idea here was the City would invest its “equity” in the deal as the actual facility and land. The City has never been able to manage its own convention center, so having professional management that manages other like facilities seemed like a keen idea. Additionally, this “equity” investment would be the City’s in-kind investment outside of the County’s proposed hotel room and rental car taxes. But with any investment, the City would require a return – say, 3-5% of gross revenues of the new Medical Mart facility on Mall B. In effect, I proposed taking a revenue-loser, i.e. – Convention Center, and making it an annuity for the City. Coupled with the $1.0 billion investment from Merchandise Mart and the taxes from the County and, perhaps, the Medical Mart could be a real winner.

Then, of course, the election occurred. As the Jackson transition team was beginning to take shape a request came for documentation on the Medical Mart as well as a transition memo. I remember Greg Huth, then interim Director of Economic Development, asking for detail on the Medical Mart, memos, supporting documentation, etc. And then….silence. During the transition it became clear that City of Cleveland development staff would not be working on the Medical Mart. In fact a rumor came around that no deal would be developed with the Merchandise Mart until Jimmy Dimora – County Commissioner was reelected in November of 2006. (Why this mattered I never could understand, I mean who is going to beat Dimora out of seat?) Interesting, of course, that right after the election of 2006 all sorts of activities began to take place on the Medical Mart. And notice the time line – a whole year wasted on nothing when a deal regarding the Medical Mart could have been struck.

Of course, the whole dynamic of the conversation has changed hasn’t it….no more taxes on hotel rooms and rental cars but rather a sales tax levied upon the backs on County residents. Taxes being paid but no Medical Mart deal struck. I have heard from a number of sources close to the action that the Merchandise Mart is now asking for revenue guarantees (meaning if the facility loses money – the good residents of the County will be asked to make up the difference). I have also been told that Commissioner Hagan is a bit out of his league as the negotiations have progressed. What exactly is the reason for Hagan to demand that the facility be built in Downtown? University Circle could work just as well and certainly offers some interesting dynamics with the Cleveland Clinic, University Hospital, Case Western Reserve University and the Cleveland Institute of Art (great synergies in industrial and product design). Point being a $1.0 billion facility in Cleveland is a great opportunity and if the developer wants to build it in University Circle…so what? Let’s make it happen. Really, what poor deal is being negotiated outside of the taxes we are already paying? And to think this started off so promising.

Maybe we should build the Medical Mart in Youngstown seeing how the key piece to Mayor Jackson’s economic development plan is a non-binding agreement with a city 75 miles to our south. How exactly are these two struggling cities supposed to do a development deal?  (See the following post by HG, the hardest working man in the Fourth Estate: http://blog.cleveland.com/plaindealer/2008/02/cleveland_to_join_youngstown_i.html.)

And here is my problem with how our current leadership represents and implements economic development. As far as they are concerned building a large public works project (always under the pretense of a private – public partnership) is economic development. And this, of course, is faulty logic. Economic development is getting the 35-year male from Hough a job. It is helping a 24-year old single mother secure a career. No one though wants to do the dirty work. Instead, we build big white elephants and call it progress.

Posted by Tech Czar at 21:08:36 | Permalink | Comments (10)

Sunday, February 24, 2008

BlueBridge Networks as Development Catalyst

One of my fondest memories as an entrepreneur were the early days at BlueBridge Networks when the four original founders were conducting business literally around a card table with four cell phones and four laptops. At our backs was a 20,000 square foot data facility – one of the finest built during the great Internet expansion prior to the dot.bomb meltdown in 2001. The four original players at BlueBridge – Dan DeSantis (now with Cisco), Michael Bennett (now with Asurint), Neil Adelman (still El Presidente of BlueBridge) and myself (I am chilling these days at FIT Technologies). Of course, there were some great investors as well – but they would rather remain nameless. But great men nonetheless.

These were exciting days, my friends, as we were trying to turn on a facility that had been down for almost three years at that point and make it a profitable venture. The stress was a bit overwhelming at time, but the days were always rewarding. I believe our first big executive decision was leasing a copier – but more important decisions loomed. I left BlueBridge to assume the “tech czar” role under then Mayor Jane Campbell. But I always had a special place in my heart.

Truth is BlueBridge started the tech revolution in Playhouse Square. There were few tech companies in Playhouse Square at the time, but after the start of BlueBridge a whole slew of tech companies and their employees joined this growing area of town – Pantek, Foundatia Technologies, Platform Lab, Easy2 Technologies, Pathfinder, SchoolOne/FIT Technologies, ASM International, JurInnov, Thommen Medical, Asurint, e-Ventus, Bounty Technologies, ASMGi, Intellinet, Game Communications, Cleveland365.com, Portfolio Magazine Online, Lendable.com have all spent time or call Playhouse Square home after BlueBridge started. BlueBridge Networks is the perfect example of company building an industry cluster. BlueBridge is a tenant in the Sterling Building – and in just the Sterling Building alone prior to BlueBridge starting the building was at a 56% occupancy rate. The Building now enjoys an 85% occupancy rate and counts five tech companies as its tenants. Over 600 employees – just in this one building alone. Amazing.

BlueBridge has had a profound effect on Playhouse Square and, yes, the City of Cleveland. This is a perfect example of why we should be investing in tech-based start-ups and then clustering them in a tight geographic expanse. These tech companies then act as a magnet for other like-minded tech companies. It is a wonderful occurrence.

Posted by Tech Czar at 22:10:39 | Permalink | No Comments »

Wednesday, February 20, 2008

“Entrepreneurs for Joe”

During my time working at the City of Cleveland, we (the City) had a lot of successs in communicating the new entrepreneurial revolution, mostly tech-based, but clearly a new business dynamic at work. One of the biggest supporters of this new revolution was Joe Cimperman, the City Councilman for Downtown Cleveland. The revolution we tried to seed would have never taken root if it were not for the support of Joe.

As Councilman, Joe worked tirelessly for the people of his ward, which just so happens to be one of fastest growing areas in Northeast Ohio. Additionally, he has championed the numerous neighborhood projects in Ohio City, Tremont and St. Clair - Superior. I can say that Joe is my friend and I want to help him.

He will take these lessons to Washington D.C. to provide us with the leadership we need to propel our region to a new economic paradigm. He will fight for regional job creation, federal fiscal responsibility, and new federal support for the growth of Northeast Ohio. Recently, Joe received the endorsement of the Cleveland Plain Dealer.

Suggested contribution is $50 per person, payable either on-line at the link below, or by check payable to “Joe Cimperman for Congress” at the door the night of the event. However, we will accept all donations for the campaign. Heavy appetizers will be provided and there will be a cash bar.

www.joecimperman.com

I hope the entrepreneurial and tech community will come out and meet Joe and talk to him about the issues we face in the new economy.

Co-Hosts:

Michael C. DeAloia
FIT Technologies

Kevin J. Goodman
BlueBridge Networks

Posted by Tech Czar at 21:20:55 | Permalink | No Comments »

Monday, February 18, 2008

Digital Cocktails V1.0 - Wonder Bar

It is with great excitement that I am announcing a new venture for the Cleveland Tech scene - Digital Cocktails! Digital Cocktails is the name given to a night of networking and socializing amongst the members of Cleveland’s tech community.  Digital Cocktails is open to technology enthusiasts, entrepreneurs and other business professionals interested in the technology arena. The aim is to have one at least every quarter so everyone can keep their finger on the pulse of this dynamic industry!

The inaugural Digital Cocktails event will be February 21st, 6-9PM at Wonder Bar on East 4th Street in the heart of Cleveland.  Wonder Bar will provide complimentary appetizers and a cash bar.  Happy Hour is from 5-7 if you want to come early to take advantage of the drink specials! 

If you have any questions or are interested in hosting a Digital Cocktails event, get in touch! Please RSVP to Valerie Johnson - information is below. And as always, you are always welcome to connect with me - Michael C. DeAloia @ 216.583.5049 or at mdealoia@fittechnologies.net. Many thanks to Wonder Bar for stepping up and providing a great venue and fantastic food for all of us to enjoy. I hope you can join us for what will be a great event.

Valerie S. Johnson
valerie@wonderbarcleveland.com
Marketing & Events Manager
Wonder Bar
www.wonderbarcleveland.com
Office Phone: 216-298-4050

Posted by Tech Czar at 15:25:46 | Permalink | Comments (1) »

Saturday, February 16, 2008

4Walls.com is Cool!

During my interactions with tech companies as the Tech Czar, I was honored to meet so many men and women who epitomize the great American entrepreneurial spirit. There is, indeed, one entrepreneurial cat who stands out to me – Pat Walker, CEO of 4Walls.com. The company is based here in Cleveland, OH near E. 40th and Lakeside. Very cool space. Unbelievable lake views, good corporate dog (just like at FIT Technologies) and great open spaces for some amazing client and employee interactions. Pat has turned out to be a great, great friend and my spiritual Sherpa (he laughs every time I say this, but we chat about some serious existential shit when meeting up).

There are really two businesses at 4Walls.com – one being DLM Studios – which is the creative side of the business – and 4Walls.com – which offers custom wall coverings built through the Internet. DLM was started in 1984 and provides product design, graphic design and photography for the residential wall-covering industry. I remember Pat telling me that he bought the 4Walls.com domain back in 1996 because he thought the wall-covering industry was about to go through dramatic change (by the by – he was spot on, the industry has endured amazing consolidation – not always for the best). 4Walls.com is revolutionary, man, by designing, digitally manufacturing (it is always cool to see these massive printers produce custom made wall-coverings), and then marketing and selling their products to the retail consumers via the Internet. Brilliant strategy.

In an industry that has experienced twenty-years of tumult, 4Walls.com and DLM Studios are shining and growing. Pat has been able to canonize this growth by focusing on three key strategic issues:

1.     Focusing on Product Quality – Pat focuses on leading the industry in color and design (and while not an expert in the wall-coverings industry I believe his designs do in fact kick ass).
2.     Aggressively Embracing Technology – Not bleeding-edge but ahead of the curve in the slow moving wall-covering industry.
3.     Managing Change – Pat really believes in taking the time to strategically manage change. Be strategic and think like, what Zen Buddhist writer Suzuki would call “Beginner’s Mind” (see what I am saying - Pat is a spiritual dude, man), being humble and inquisitive.

Pat wrote to me the following to me a few weeks back, “Nearly all of the companies that formed our client roster ten years ago are gone; bankrupt or acquired. Most of our direct competitors from ten years ago are gone. We’ve survived by creating a completely unique business – a ‘best in class’ design staff with 22 years of archives joined with a lean, efficient, high-quality digital ‘print on demand’ production department that has multiple channels for its products and services.”

Pat is the man. And that is why 4Walls.com is cool!

Posted by Tech Czar at 21:18:24 | Permalink | No Comments »

Saturday, February 9, 2008

A Plan to Grow Cleveland’s Tech Industry - Part VI

Tonight we have the final entry on the economic development plan that I originally prepared for the Mayor Campbell administration. And the capstone entry deals with the “grass roots” component of economic development which is the recruitment effort necessary to get more tech companies to call Cleveland home. Before we get to the cool details on the “tiger team” concept perhaps we should review – for the last time - the original five policies that were detailed in this series:

      I.        The Cleveland Technology Center (“CTC”) – A collaborative hub of thought and development that becomes the centerpiece of Cleveland’s investment in the tech industry. This is a physical space, a state-of-the-art tech-based facility.
     II.        The Cleveland Ventures Fund (“CVF”) – A technology-centric fund that will invest in promising technologies, partnerships within the City of Cleveland. Goal was to secure $100.0 million to be invested in Cleveland-based tech-companies.
    III.        The “Information Technology” Cradle – Creation of special zones along Euclid, Superior and Carnegie that allow for heavy concentration of tech companies and new real estate development.
   IV.        Cleveland Municipal Schools Tech Vision – The Mayor’s Office and the CEO of the Cleveland Schools creating a special tech-based curriculum for top students.
    V.        “Tiger Teams” – A specialized group formed to target middle-market tech and biotech firms and assist them with the relocation of their corporate headquarters or R&D facilities to the City of Cleveland.

The goal of the “tiger teams” is to form a specialized group to target small and emerging growth tech companies (be they in the software, biotech, or medical device industries) and assist them with the relocation of their corporate headquarters and staff to the City of Cleveland. Given the vast array of alphabet-soup ED groups (NorTech, GCP, NEOSA, TeamNEO, etc) that are charged with recruitment for the region (including Cleveland) – it was wise to form the plan with their participation. So, teams were formed by industry specialization meaning there was to be a “tiger team” for software development companies, another for biotech companies and another medical device companies and so on and so on. Each team would have a member from NorTech, GCP, NEOSA, TeamNEO and others. A lot of travel would be expected.

These teams could then be used to improve the perception of Cleveland as a hub of innovation and commerce while creating opportunities to relocate the tech companies or even their R&D groups to the City. It was imperative, and still is, to craft a target list of technology companies that may be favorable to the Cleveland business environment (one of the first acts I took as “Tech Czar” was to create such a list – it is amazing how many companies on that list finally selected Cleveland as home). And why not be creative and offer a tailored economic package for each company on the list? Not every company needs a low interest loan – but perhaps workforce training credits or rent subsidies might do the trick. The point being to be responsive to the need as opposed to offering the stale slate of incentives that the region provides today. I would even suggest creating a special team or campaign for tech companies operating in high cost areas such as Silicon Valley, New York, Boston, Chicago and the Washington D.C. area. We have a very provocative cost advantage in rent, operational expense (i.e. telecom and connectivity charges), labor expense just to name a few.

I might even offer the creation of International Tiger Teams that target the tech hotspots around the globe and visit. Tell the story and then recruit, recruit and recruit. I found out the hard way that to recruit companies into the City makes a many influential people a wee bit nervous…but it works well (and especially for the City) if we can create density (much like we did in Playhouse Square with tech companies). If someone wanted to create a lot of buzz in economic development they would create these cross-functional teams and send them around the U.S. to spread the Gospel. The City and, indeed, the region has to be more aggressive (very aggressive) and competitive to foster and create the image that Cleveland is a very progressive and cool place to create and grow companies. We had this image a long time ago and it is absolutely necessary (mandatory, man) to do it again.

Posted by Tech Czar at 01:33:58 | Permalink | No Comments »